Andrea Hausmann, Credit Suisse, Head of Program Strategy & Engagement
Duncan Lawie, Credit Suisse, Director, DevOps and Development Practices

When IT is transformed by technical enthusiasts, the amount of time discussing tools and technology is immense. We love to elaborate which integration, product or concept would solve something, or even “everything”. Often though, this is at the cost of the other two pillars of a transformation besides Tools – People and Processes. Andrea and Duncan will discuss what needs to happen to get beyond talking about the tools aspects and to start putting focus on process and people.